WELCOME

El Carmen Hotel

We are located in the heart of the beautiful city of Antigua Guatemala. Only one block from the Central Plaza and less than 100 meters from the ruins of the Church of El Carmen that was partially destroyed by the 1717 earthquake.
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Rooms


Services

Events

Celebrate your events with us, we offer the following services:

Executive Meetings, Seminars, Retreats, Encounters, Receptions, Baby Shower, Bridal Shower, Weddings, Cocktails, etc.

Write us to
 eventos@elcarmenhotel.com  to request your quote.

RESTAURANT AND COFFEE SHOP


Promotions


BEST RATE GUARANTEED

Book directly with us and we guarantee the best available rate.

LONG STAY

Buy a gift card and recibe more than what you paid for.

Click here

ROOM DECORATION

Add a special decoration to your room reservation.

Available options here.

HONEYMOON PACK

INCLUDES:
- 1 night accommodation in a room with a king or queen bed.
- Decoration with petals
- 1 bottle of wine or cider - Strawberries with chocolate.
- 2 breakfasts
- Taxes included
US$135.00

TourS


Complete your stay booking your favorite tours.
More information
 tours@elcarmenhotel.com

JOBS


RECEPTION

General Functions:

Receive and register hotel guests cordially; Serves the needs of guests 24 hours a day.

Requirements: 

  1. Excellent customer service
  2. Bilingual English-Spanish (Spoken and written) 
  3. Computer management (PC & MAC)
  4. Management of computer programs (Word, Excel, Outlook, Mail, Safari, Chrome, Pages) 
  5. Excellent personal presentation 
  6. Ability to follow orders and processes
  7. Experience in conflict resolution management

If you meet the requirements apply  here

MAID (EXTRA)

General Functions: 

Performs the cleaning of the rooms, the verification of their condition and the proper functioning of the facilities, both of the rooms and the surrounding area.

Requirements: 

  1. Excellent customer service.
  2. English> 50% (Spoken) 
  3. Management of laundry washing and drying machinery 
  4. Room cleaning experience 
  5. Studies in hospitality and tourism 
  6. Good personal presentation 
  7. Ability to follow orders and processes

If you meet the requirements apply here

WAITer (EXTRA)

General Functions: 

Attends diners by providing food, drinks and assistance during their stay, in accordance with the policies and standards of quality and hygiene and safety established by the hotel. 

Requirements: 

  1. Excellent customer service.
  2. English> 75% (Spoken). 
  3. Management and knowledge of glassware and restaurant equipment (PC & MAC) 
  4. Experience in customer service of restaurants 
  5. Management of spreadsheets (Sheets, Excel)
  6. Excellent personal presentation 
  7. Experience in conflict resolution management 
If you meet the requirements apply here

COOK (EXTRA)

General Functions: Prepare food, in accordance with the policies and standards of quality and hygiene and safety established by the hotel.

Requirements:

  1. Excellent customer service
  2. English> 65% (Spoken) 
  3. Excellent personal presentation
  4. Proven experience in handling and knowledge of kitchen equipment 
  5. Able to follow instructions and experience in food preparation 
  6. Willing to work under pressure and perform under quality expectations 
  7. Experience and able to handle conflict resolution

If you meet the requirements apply here

SUPERVISED PRACTICE (2020)

Requirements:

  1. Career similar to the requested practice
  2. Internship request letter
  3. Average grades 
  4. Operating practice - average> 75%
  5. Administrative practice - average> 85%
  6. Ability to follow orders and processes
  7. Experience in conflict resolution management

If you meet the requirements apply
 here

Comments

TripAdvisor

Reviewed by Mariajupazzi on TripAdvisor

Excelente ubicación a solo dos cuadras del parque principal de Antigua. Buen hotel tanto en instalaciones, cómodas y muy limpias como con buen personal, atentos en todo momento a los clientes. Cuenta con restaurante en el roof top con una linda vista a los volcanes, además de que el desayuno está incluido y es delicioso. Contratamos tres excursiones en el hotel y estuvieron magníficas, especialmente la del volcán de pacaya, la cual nos salió mucho más barata que en otros lugares y fué lo máximo. Altamente recomendable.

TripAdvisor

Reviewed by Yvonne V on TripAdvisor

Our stay at Hotel El Carmen was exceptional! The property itself is conveniently located only one block away from the central park & is surrounded by a variety of restaurants and boutiques. The rooms and architecture of the hotel have a colonial charm with wifi, a breathtaking rooftop where free breakfast is served with your stay, and a beautiful center patio to rest in throughout the day. The hotel is very safe, as reception staff were very helpful with directions, informative with suggestions and tips, and kept the main doors closed off to non-guests after a certain time at night. What makes this hotel better than any other hotel in Antigua is the staff. The staff go above and beyond to do anything to make you feel at home. I highly recommend this hotel for anyone and everyone visiting Antigua.

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